At Shopiment, the developer of Flexibar, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use Flexibar, a Shopify app designed to create customizable announcement bars for your Shopify store. By using Flexibar, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information to provide and improve Flexibar’s services. The types of information we may collect include:

• Merchant Information: When you install Flexibar on your Shopify store, we collect data provided through Shopify’s API, such as your name, email address, store name, and store URL. This helps us set up and manage your account.
• Store Data: Flexibar may access certain store data to function, including product details, page information, and analytics related to announcement bar performance (e.g., clicks or views). We only collect data necessary for delivering features like scheduling, targeting, or countdown timers.
• Usage Data: We collect information about how you interact with Flexibar, such as configuration settings, campaign schedules, and feature usage, to improve functionality and provide support.
• Technical Data: We may collect device information, IP addresses, browser type, and log data when you access Flexibar’s dashboard or interact with our services.

2. How We Use Your Information

We use the collected information to:

• Provide and maintain Flexibar’s functionality, such as creating, scheduling, and displaying announcement bars.
• Analyze usage to optimize performance, troubleshoot issues, and enhance user experience.
• Communicate with you about updates, support requests, or promotional offers (you can opt out of marketing communications).
• Comply with legal obligations and protect against fraud or unauthorized access.
• Generate aggregated, anonymized data for analytics to improve our services.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data in the following cases:

• Shopify Platform: Flexibar operates on Shopify’s platform, so some data is shared with Shopify to enable app functionality, as governed by Shopify’s privacy policies.
• Service Providers: We may share data with trusted third-party providers (e.g., hosting, analytics, or customer support tools) who assist in delivering Flexibar’s services. These providers are bound by confidentiality agreements and only process data on our behalf.
• Legal Requirements: We may disclose data if required by law, such as to comply with a court order or protect our rights, property, or safety.
• Business Transfers: If Shopiment is involved in a merger, acquisition, or sale, your data may be transferred as part of the transaction, with notice provided where required.

4. Data Storage and Security

We store your data on secure servers and implement industry-standard measures (e.g., encryption, access controls) to protect it from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security. Data is retained only for as long as necessary to provide Flexibar’s services or meet legal obligations.

5. Your Rights and Choices

Depending on your location, you may have rights under laws like GDPR or CCPA, including:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request updates to inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal or operational limitations (e.g., Shopify’s retention requirements).
• Objection: Object to certain data processing, such as marketing communications.
• Data Portability: Request your data in a structured, machine-readable format.

To exercise these rights, contact us at the details provided in Section 8. If you uninstall Flexibar, we will delete your data within a reasonable period, except where required by law or Shopify’s policies.

6. Cookies and Tracking

Flexibar may use cookies or similar technologies to enhance user experience and track usage analytics. These help us understand how you interact with our app and improve its performance. You can manage cookie preferences through your browser settings, though this may affect some features.

7. Third-Party Links

Flexibar may include links to third-party services (e.g., Shopify’s platform or analytics tools). We are not responsible for the privacy practices of these services. Please review their privacy policies before interacting with them.

8. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or our data practices, please contact us at:

Shopiment

Email: support@shopiment.io

Shopify App Store: Flexibar Support Page

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through the Flexibar dashboard. The updated policy will be posted on shopiment.io with the revised effective date.

10. International Data Transfers

If you are outside the United States, your data may be transferred to and processed in the U.S. or other countries where Shopiment or its service providers operate. We ensure appropriate safeguards, such as standard contractual clauses, to protect your data during transfers.